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Email Protection

Email Protection

Manage these settings from: Menu ▸ Settings ▸ Components ▸ Email Protection ▸ Customize

Email Protection is an additional layer of active protection in AVG Antivirus. It scans your incoming and outgoing email messages in real-time for malicious content such as viruses. Scanning applies only to messages sent or received using a mail management software (email clients, such as Microsoft Outlook or Mozilla Thunderbird). If you access your web based email account via an internet browser, your PC is protected by the Shields.

By default, Email Protection is configured to provide optimal protection when switched on. We therefore strongly recommend you keep this protection turned on at all times and only make configuration changes if you have an advanced understanding of malware protection principles.

Use the tabs on the left-side of the window to manage different aspects of Email Protection behavior. After making any changes, click OK to save Email Protection settings.

Main settings

The Main settings screen allows you to specify which type of messages are scanned by Email Protection. All options are enabled by default:

  • Inbound (POP3, IMAP4): scans emails you receive.
  • Outbound (SMTP): scans emails you send.
  • Newsgroup messages (NNTP): scans all communication from news servers.

Note: We recommend you keep scanning enabled for all email types to ensure your full security.

Behavior

The Behavior screen allows you to enable or disable AVG email signatures that inform both you and recipients of clean or infected emails. Additionally, you can manage what actions occur during scans, and configure options for Microsoft Outlook.

The following settings attach notes to the bottom of incoming and outgoing emails:

  • Insert note into clean message (incoming): informs you that the email you received does not contain malware.
  • Insert note into infected message (incoming): informs you that the email you received likely contains malware.
  • Insert note into clean message (outgoing): informs recipients that the email you sent does not contain malware. This option is ticked by default.
  • Mark in subject of mail containing a virus: tags emails with the subject line **VIRUS** if the email contains malware. This option is ticked by default. You can also specify your own tag in the text box.

The following settings are for Microsoft Outlook users only:

  • Show splash screen: displays a temporary AVG splash screen when Microsoft Outlook is launched to confirm that Email Protection is running.
  • Scan attachment when attaching: scans attachments before the email is sent. This option is ticked by default.
  • Scan archived messages when opening: scans archived messages every time they are opened. You can specify that scanning applies to Unread messages only.

SSL scanning

Scan SSL connections: enables scanning of emails sent or received using SSL/TLS encrypted connection. This option is ticked by default. If disabled, only emails sent or received via unsecured connections are scanned.

If you use a third-party email client, you may be required to export a certificate from Email Protection and import it into your email client’s certificate store to enable SSL scanning. To export the Email Protection certificate, follow these steps:

  1. Click Export certificate.
  2. Select a location to save the exported Email Protection certificate, then click Save.
  3. Click OK to confirm the action.
  4. Import the Email Protection certificate into your email client.

For further instructions, refer to your email client’s documentation.

Actions

The Actions screen allows you to configure automatic responses to any threats detected by Email Protection.

Follow these steps:

  1. Select a detection type (Virus, PUP or Suspicious), then select a primary action and a secondary action in case the first action fails:
    Note: You can specify different action combinations for each detection type.
    • Fix automatically (default): attempts to repair the file. If unsuccessful, moves the file to the Quarantine or deletes the file if neither action is successful.
    • Move to Quarantine: sends the file to the Quarantine where the file cannot harm your system.
    • Repair: removes malicious code if the file is only partially infected. This action is not possible if the entire code is malware.
    • Ask: notifies you of detected threats and asks you to decide which action to take.
    • Delete: permanently removes the file from your PC.
    • No action: makes no changes to the contents or location of the file (not recommended as an automatic action).
  2. Tick Show a notification window when action is taken to be notified of all actions (ticked by default).
  3. Specify the action you want to take if the Email Protection detects a malicious or suspicious file or program contained in an archive (specified in Packers):
    • Try to remove only the packed file from the archive; if it fails, do nothing (default): attempts to remove the contained file or program but does not delete the entire archive.
    • Try to remove only the packed file from the archive; if it fails, remove the whole containing archive: deletes the entire archive if unable to remove the file or program contained within.
  4. Click OK.

Packers

The Packers screen allows you to indicate the compressed file types that you want Email Protection to unpack when checking for malware. For example, .zip, and .rar. The Email Protection is better able to analyze files for malware when files are unpacked. To unpack a file is the same as to extract a file from an archive. Original archives, including the files contained within, remain intact when being processed by the Email Protection.

By default, All packers are ticked.

Note: For more information about a specific file type, tick the file type and refer to the information under Packer description at the bottom of the screen.

Sensitivity

The Sensitivity screen allows you to define the following settings for Email Protection:

  • Heuristics: heuristics enable AVG to detect unknown malware by analyzing code for commands which may indicate malicious intent. Specify your preferences for the following options:
    • Use the green bars to indicate your preferred level of heuristic sensitivity. The default setting is Normal (three bars). With higher sensitivity, AVG is more likely to detect malware, but also more likely to make false-positive detections (incorrectly identify files as malware).
    • Tick Use Code Emulation to unpack and test any suspected malware in an emulated environment where the file cannot cause damage to your PC. This option is ticked by default.
  • Sensitivity: tick Test whole files if you want the scan to analyze entire files rather than only the parts typically affected by malicious code. When this option is ticked, the scan is slower but more thorough.
  • PUP and suspicious files: tick Scan for potentially unwanted applications (PUAs) if you want the scan to look for applications that are stealthily downloaded with other programs and typically perform unwanted activity.
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Note: The more options you tick and the higher the sensitivity you set, the more thoroughly the Email Protection scans your PC. With higher sensitivity, false-positive detections are more likely and more resources are consumed on your PC.

Report file

The Report file screen allows you to specify whether you want Email Protection to produce reports of scan results. When troubleshooting issues with AVG Support representatives, you may be requested to provide a report file.

To generate automatic scan reports, follow these steps:

  1. Tick Generate report file. This option is ticked by default.
  2. Manage the following settings:
    • File name: provide a name for the report file.
    • File type: select the format of the report file — plain text ANSI, plain text Unicode, or XML.
    • If file exists: select Append if you want new results to be added to the end of the previous report, or Overwrite if you want new results to replace the previous report.
  3. Define the contents of the report:
    • Infected items: files and areas of the scanned environment which are identified as containing malware. This option is ticked by default.
    • Hard errors: unexpected errors which require further investigation. This option is ticked by default.
    • Soft errors: minor errors such as a file being unable to be scanned because it was in use.
    • OK items: files and areas which were identified as being clean. Ticking this option results in very long reports.
    • Skipped items: files and areas which Email Protection did not check because of the scan settings.
  4. Click OK.

Report files are saved in one of the following locations:

  • Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista: C:ProgramDataAVGAntivirusreport
  • Windows XP: C:Documents and SettingsAll UsersApplication DataAVGAntivirusreport

EMAIL PROTECTION

Защитите почтовый трафик Вашей компании от всех типов вредоносных программ и спама.

Облачная безопасность и фильтрация корпоративной электронной почты

Получите бесплатные 30-дневные лицензии Email Protection

Лицензии на 1, 2 или 3 года

ЗАЩИТИТЕ ПОЧТУ ВАШИХ СОТРУДНИКОВ ОТ ВИРУСОВ И СПАМА И ГАРАНТИРУЙТЕ ЕЕ ДОСТУПНОСТЬ, ДАЖЕ ЕСЛИ СЛОМАЛСЯ ВАШ ПОЧТОВЫЙ СЕРВЕР

Email Protection — это сервис, который предоставляет многоуровневую защиту электронной почты Вашей компании. Кроме этого, благодаря его передовым облачным технологиям сканирования, ему не требуется какая-либо дополнительная инфраструктура для начала работы.

ПОЧЕМУ ВАМ НУЖНО АНТИВИРУСНОЕ РЕШЕНИЕ ПОДОБНО EMAIL PROTECTION ДЛЯ ВАШЕЙ КОРПОРАТИВНОЙ ПОЧТЫ

Простое в использовании и
обслуживании

Email Protection предоставляет возможности централизованного внедрения и управления безопасностью электронной почты Вашей компании из веб-консоли.

Решение не требует локальной установки, а платформа обновляется автоматически и прозрачно.

Сокращает расходы и
минимизирует потребление ресурсов

Email Protection — это облачный сервис, который не требует инвестиции в инфраструктуру или специализированный персонал для управления им.

Сокращает потребление канала связи в Вашей компании за счет фильтрации спама до того, как он достигнет Вашей корпоративной сети. Плюс Ваши сотрудники будут тратить меньше времени на проверку нежелательной почты.

Email Protection предоставляет безопасный и постоянный доступ к электронной почте Вашей компании с помощью сервисы Веб-почты.

Этот сервис гарантирует доставку почты, пока временно не работает Ваш почтовый сервер, а также предоставляет сервис резервного копирования.

Получите динамический обзор статуса сервиса и активности систем фильтрации.

Проверяйте панели мониторинга и отчеты, доступные через веб-консоль, и контролируйте статус Вашего почтового сервиса.

УЗНАЙТЕ ЛУЧШЕ EMAIL PROTECTION

Простое управление

  • Управляйте безопасностью электронной почты по всей компании, домену или пользователю.
  • Управляйте централизованным карантином, чтобы осуществлять массовые действия или применять политики использования корпоративной почты.
  • Используйте движок правил, чтобы настроить критерии для автоматической обработки спама.

Максимальная защита

  • Проактивная антивирусная защита, анти-фишинг, анти-шпион и антиспам, основанные на Коллективном разуме.
  • Email Protection использует технологии Cyren с антиспамом, распознаванием вирусов на основе паттернов и репутационными списками.
  • Антиспамовая защита с уровнем эффективности 99,9%.

Непрерывность работы предприятия

  • Сервис Веб-почты всегда доступен для создания, получения и оправки писем в любое время.
  • Если Вваш почтовый сервер вышел из строя, Email Protection продолжит получение внешней электронной почты и ее хранение для последующей доставки в почтовые ящики пользователей после восстановления работы корпоративных почтовых серверов.
  • Email Protection поддерживает резервные копии электронной почты Вашей компании. Получите доступ к резервной копии за последние 2 недели без дополнительной платы.

ЕЩЕ ПРЕИМУЩЕСТВА EMAIL PROTECTION

АНТИСПАМ

Email Protection предоставляет два модуля анитспамовой защиты:

Автоматический: адаптируется под пользователя, достигая максимальной эффективности и предотвращая ложные срабатывания.

Гарантированный: гарантирует, что будет блокироваться 100% спама, т.к. решение проверяет, присутствует ли отправитель в белом списке.

ФИЛЬТРАЦИЯ ЭЛЕКТРОННОЙ ПОЧТЫ ПО СОЕДИНЕНИЮ

Фильтрация электронной почты по соединению содержит различные модули защиты:

  • Репутационный список IP
  • RBL: черные списки, регистрирующие по всему миру IP-адреса, которые генерируют спам.
  • SPF: Защита от поддельных адресов (спуфинга) при отправке электронных писем.
  • Глобальные черные/белые списки по домену и пользователю (локально).

Email Protection

EMAIL PROTECTION

Защитите почтовый трафик Вашей компании от всех типов вредоносных программ и спама.

Облачная безопасность и фильтрация корпоративной электронной почты

Получите бесплатные 30-дневные лицензии Email Protection

Лицензии на 1, 2 или 3 года

Указана максимальная цена 1 лицензии на соответствующее количество лет. НДС не облагается

ЗАЩИТИТЕ ПОЧТУ ВАШИХ СОТРУДНИКОВ ОТ ВИРУСОВ И СПАМА И ГАРАНТИРУЙТЕ ЕЕ ДОСТУПНОСТЬ, ДАЖЕ ЕСЛИ СЛОМАЛСЯ ВАШ ПОЧТОВЫЙ СЕРВЕР

Email Protection – это сервис, который предоставляет многоуровневую защиту электронной почты Вашей компании. Кроме этого, благодаря его передовым облачным технологиям сканирования, ему не требуется какая-либо дополнительная инфраструктура для начала работы.

ПОЧЕМУ ВАМ НУЖНО АНТИВИРУСНОЕ РЕШЕНИЕ ПОДОБНО EMAIL PROTECTION ДЛЯ ВАШЕЙ КОРПОРАТИВНОЙ ПОЧТЫ

Простое в использовании и
обслуживании

Email Protection предоставляет возможности централизованного внедрения и управления безопасностью электронной почты Вашей компании из веб-консоли.

Решение не требует локальной установки, а платформа обновляется автоматически и прозрачно.

Сокращает расходы и
минимизирует потребление ресурсов

Email Protection – это облачный сервис, который не требует инвестиции в инфраструктуру или специализированный персонал для управления им.

Сокращает потребление канала связи в Вашей компании за счет фильтрации спама до того, как он достигнет Вашей корпоративной сети. Плюс Ваши сотрудники будут тратить меньше времени на проверку нежелательной почты.

Email Protection предоставляет безопасный и постоянный доступ к электронной почте Вашей компании с помощью сервисы Веб-почты.

Этот сервис гарантирует доставку почты, пока временно не работает Ваш почтовый сервер, а также предоставляет сервис резервного копирования.

Получите динамический обзор статуса сервиса и активности систем фильтрации.

Проверяйте панели мониторинга и отчеты, доступные через веб-консоль, и контролируйте статус Вашего почтового сервиса.

УЗНАЙТЕ ЛУЧШЕ EMAIL PROTECTION

Простое управление

  • Управляйте безопасностью электронной почты по всей компании, домену или пользователю.
  • Управляйте централизованным карантином, чтобы осуществлять массовые действия или применять политики использования корпоративной почты.
  • Используйте движок правил, чтобы настроить критерии для автоматической обработки спама.

Максимальная защита

  • Проактивная антивирусная защита, анти-фишинг, анти-шпион и антиспам, основанные на Коллективном разуме.
  • Email Protection использует технологии Cyren с антиспамом, распознаванием вирусов на основе паттернов и репутационными списками.
  • Антиспамовая защита с уровнем эффективности 99,9%.

Непрерывность работы предприятия

  • Сервис Веб-почты всегда доступен для создания, получения и оправки писем в любое время.
  • Если Вваш почтовый сервер вышел из строя, Email Protection продолжит получение внешней электронной почты и ее хранение для последующей доставки в почтовые ящики пользователей после восстановления работы корпоративных почтовых серверов.
  • Email Protection поддерживает резервные копии электронной почты Вашей компании. Получите доступ к резервной копии за последние 2 недели без дополнительной платы.

ЕЩЕ ПРЕИМУЩЕСТВА EMAIL PROTECTION

АНТИСПАМ

Email Protection предоставляет два модуля анитспамовой защиты:

Автоматический: адаптируется под пользователя, достигая максимальной эффективности и предотвращая ложные срабатывания.

Гарантированный: гарантирует, что будет блокироваться 100% спама, т.к. решение проверяет, присутствует ли отправитель в белом списке.

ФИЛЬТРАЦИЯ ЭЛЕКТРОННОЙ ПОЧТЫ ПО СОЕДИНЕНИЮ

Фильтрация электронной почты по соединению содержит различные модули защиты:

  • Репутационный список IP
  • RBL: черные списки, регистрирующие по всему миру IP-адреса, которые генерируют спам.
  • SPF: Защита от поддельных адресов (спуфинга) при отправке электронных писем.
  • Глобальные черные/белые списки по домену и пользователю (локально).
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Exchange Online Protection

Protect against spam and malware and maintain access to email during and after emergencies.

user/month

annual payment of

Or try for free now

Get enterprise-class reliability and protect against spam and malware, while maintaining access to email during and after emergencies. Exchange Online Protection provides a layer of protection features that are deployed across a global network of datacenters, helping you simplify the administration of your messaging environments.

Security and reliability

Exchange Online Protection provides advanced security and reliability to help protect your information.

  • Eliminate threats before they reach the corporate firewall with multi-layered, real-time anti-spam and multi-engine anti-malware protection.
  • Protect your company’s IP reputation by using separate outbound delivery pools for high-risk email.
  • Five financially backed SLAs attest to a high quality of service, including protection from 100% of known viruses and 99% of spam.
  • Globally load-balanced network of datacenters helps to ensure a 99.999% network uptime.

Stay in control

Maintain control over your environment while gaining email protection from Microsoft.

  • Manage and administer from the Exchange Administration Center—a single web-based interface.
  • Near real-time reporting and message trace capabilities provide insight into email environments by retrieving the status of any message that Exchange Online Protection processes.
  • Active content, connection, and policy-based filtering enables compliance with corporate policies and government regulations.
  • IT-level phone support 24 hours a day, 7 days a week, 365 days a year at no additional cost.

Easy to deploy and maintain

It’s easier than ever to protect your organization from external threats.

  • No hardware or software required to install, manage, and maintain, which minimizes up-front investment.
  • Get a predictable payment schedule through a subscription-based service for customers with an on-premises email deployment. Exchange Online Protection is also included in Exchange Online and any Office 365 plan that includes Exchange Online.
  • Simplify IT environments by reducing the need for in-house email security servers and applications.
  • Ensure that no email is lost or bounced by automatically queuing email if the destination email server becomes unavailable for any reason.
  • Get up and running quickly with a simple MX record change.

Email Protection

Protect your people from spam, malware, and even non-malware threats with accurate classification,
granular control, and visibility into all email communication.

Overview

Proofpoint Email Protection solution stops malware and non-malware threats such as impostor email or email fraud. Deployed as a cloud service or on-premises, the secure email service provides granular filtering to control bulk “graymail” and other unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.

Features and Benefits

Protection against impostor email

Dynamically classify impostor email other threats that don’t involve malware. These low volume, hard-to-detect threats have cost businesses more than $2.3 billion and cannot be detected by solutions that detect only malware. We detect and classify impostor email through a combination of authentication (DMARC), pre-defined rules, and dynamic classification. Our email security technology actively assesses the reputation of the sender for accurate protection without additional administration overhead. We analyse:

  • Sender-recipient relationship
  • Domain reputation
  • Email headers and envelope attributes
  • Email content

A secure email service helps protect your people from impostor email threats

Impostor email, also known as CEO fraud, has bilked more $2.3 billion from more than 17,642 known victims so far.

Granular filtering and control

Email Protection can control all aspects of inbound and outbound email. Our policy engine gives you complete flexibility. Custom rules support global, group, and user-level controls to meet the needs of even the most complex enterprise. Individual security quarantines enable you to separate email types to allow your people to access their email digest and quarantine while keeping malicious emails away. Quarantines include:

“Not only does it keep spam out of our users’ mailboxes, it actually keeps spam from hitting our servers in the first place, saving precious resources such as disk space.”

— Sam Shoen, WebTeam Manager, U-Haul

Detailed visibility

Email Protection gives you a wealth of data and search tools. Our advanced message tracing features a high-performance search engine to help you quickly pinpoint hard-to-find log data based on dozens of search criteria.

With more than 60 real-time reports for detailed visibility into mail flow and trends, Email Protection provides the data that can help address issues and trends as they emerge.

Give your people self-service control over their email preferences such as:

  • Quarantines
  • Safe and block lists
  • Bulk mail delivery

These email security services are also easy to brand, providing familiarity for users who access these tools. And with support for numerous languages, you can deploy them globally.

Intermedia Email Protection

Keep your business safe from known and emerging email threats.

  • Comprehensive, multi-layered protection against malware, targeted attacks and unknown email threats
  • Ultimate administrator control and visibility with flexible policies and granular filtering
  • Enterprise-grade email protection for small- and medium-sized businesses (SMBs)

* Product and feature availability may vary by region.

Email Protection

Manage these settings from: Menu ▸ Settings ▸ Components ▸ Email Protection ▸ Customize

Email Protection is an additional layer of active protection in AVG Antivirus. It scans your incoming and outgoing email messages in real-time for malicious content such as viruses. Scanning applies only to messages sent or received using a mail management software (email clients, such as Microsoft Outlook or Mozilla Thunderbird). If you access your web based email account via an internet browser, your PC is protected by the Shields.

By default, Email Protection is configured to provide optimal protection when switched on. We therefore strongly recommend you keep this protection turned on at all times and only make configuration changes if you have an advanced understanding of malware protection principles.

Use the tabs on the left-side of the window to manage different aspects of Email Protection behavior. After making any changes, click OK to save Email Protection settings.

Main settings

The Main settings screen allows you to specify which type of messages are scanned by Email Protection. All options are enabled by default:

  • Inbound (POP3, IMAP4): scans emails you receive.
  • Outbound (SMTP): scans emails you send.
  • Newsgroup messages (NNTP): scans all communication from news servers.

Note: We recommend you keep scanning enabled for all email types to ensure your full security.

Behavior

The Behavior screen allows you to enable or disable AVG email signatures that inform both you and recipients of clean or infected emails. Additionally, you can manage what actions occur during scans, and configure options for Microsoft Outlook.

The following settings attach notes to the bottom of incoming and outgoing emails:

  • Insert note into clean message (incoming): informs you that the email you received does not contain malware.
  • Insert note into infected message (incoming): informs you that the email you received likely contains malware.
  • Insert note into clean message (outgoing): informs recipients that the email you sent does not contain malware. This option is ticked by default.
  • Mark in subject of mail containing a virus: tags emails with the subject line **VIRUS** if the email contains malware. This option is ticked by default. You can also specify your own tag in the text box.

The following settings are for Microsoft Outlook users only:

  • Show splash screen: displays a temporary AVG splash screen when Microsoft Outlook is launched to confirm that Email Protection is running.
  • Scan attachment when attaching: scans attachments before the email is sent. This option is ticked by default.
  • Scan archived messages when opening: scans archived messages every time they are opened. You can specify that scanning applies to Unread messages only.

SSL scanning

Scan SSL connections: enables scanning of emails sent or received using SSL/TLS encrypted connection. This option is ticked by default. If disabled, only emails sent or received via unsecured connections are scanned.

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If you use a third-party email client, you may be required to export a certificate from Email Protection and import it into your email client’s certificate store to enable SSL scanning. To export the Email Protection certificate, follow these steps:

  1. Click Export certificate.
  2. Select a location to save the exported Email Protection certificate, then click Save.
  3. Click OK to confirm the action.
  4. Import the Email Protection certificate into your email client.

For further instructions, refer to your email client’s documentation.

Actions

The Actions screen allows you to configure automatic responses to any threats detected by Email Protection.

Follow these steps:

  1. Select a detection type (Virus, PUP or Suspicious), then select a primary action and a secondary action in case the first action fails:
    Note: You can specify different action combinations for each detection type.
    • Fix automatically (default): attempts to repair the file. If unsuccessful, moves the file to the Quarantine or deletes the file if neither action is successful.
    • Move to Quarantine: sends the file to the Quarantine where the file cannot harm your system.
    • Repair: removes malicious code if the file is only partially infected. This action is not possible if the entire code is malware.
    • Ask: notifies you of detected threats and asks you to decide which action to take.
    • Delete: permanently removes the file from your PC.
    • No action: makes no changes to the contents or location of the file (not recommended as an automatic action).
  2. Tick Show a notification window when action is taken to be notified of all actions (ticked by default).
  3. Specify the action you want to take if the Email Protection detects a malicious or suspicious file or program contained in an archive (specified in Packers):
    • Try to remove only the packed file from the archive; if it fails, do nothing (default): attempts to remove the contained file or program but does not delete the entire archive.
    • Try to remove only the packed file from the archive; if it fails, remove the whole containing archive: deletes the entire archive if unable to remove the file or program contained within.
  4. Click OK.

Packers

The Packers screen allows you to indicate the compressed file types that you want Email Protection to unpack when checking for malware. For example, .zip, and .rar. The Email Protection is better able to analyze files for malware when files are unpacked. To unpack a file is the same as to extract a file from an archive. Original archives, including the files contained within, remain intact when being processed by the Email Protection.

By default, All packers are ticked.

Note: For more information about a specific file type, tick the file type and refer to the information under Packer description at the bottom of the screen.

Sensitivity

The Sensitivity screen allows you to define the following settings for Email Protection:

  • Heuristics: heuristics enable AVG to detect unknown malware by analyzing code for commands which may indicate malicious intent. Specify your preferences for the following options:
    • Use the green bars to indicate your preferred level of heuristic sensitivity. The default setting is Normal (three bars). With higher sensitivity, AVG is more likely to detect malware, but also more likely to make false-positive detections (incorrectly identify files as malware).
    • Tick Use Code Emulation to unpack and test any suspected malware in an emulated environment where the file cannot cause damage to your PC. This option is ticked by default.
  • Sensitivity: tick Test whole files if you want the scan to analyze entire files rather than only the parts typically affected by malicious code. When this option is ticked, the scan is slower but more thorough.
  • PUP and suspicious files: tick Scan for potentially unwanted applications (PUAs) if you want the scan to look for applications that are stealthily downloaded with other programs and typically perform unwanted activity.

Note: The more options you tick and the higher the sensitivity you set, the more thoroughly the Email Protection scans your PC. With higher sensitivity, false-positive detections are more likely and more resources are consumed on your PC.

Report file

The Report file screen allows you to specify whether you want Email Protection to produce reports of scan results. When troubleshooting issues with AVG Support representatives, you may be requested to provide a report file.

To generate automatic scan reports, follow these steps:

  1. Tick Generate report file. This option is ticked by default.
  2. Manage the following settings:
    • File name: provide a name for the report file.
    • File type: select the format of the report file — plain text ANSI, plain text Unicode, or XML.
    • If file exists: select Append if you want new results to be added to the end of the previous report, or Overwrite if you want new results to replace the previous report.
  3. Define the contents of the report:
    • Infected items: files and areas of the scanned environment which are identified as containing malware. This option is ticked by default.
    • Hard errors: unexpected errors which require further investigation. This option is ticked by default.
    • Soft errors: minor errors such as a file being unable to be scanned because it was in use.
    • OK items: files and areas which were identified as being clean. Ticking this option results in very long reports.
    • Skipped items: files and areas which Email Protection did not check because of the scan settings.
  4. Click OK.

Report files are saved in one of the following locations:

  • Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista: C:ProgramDataAVGAntivirusreport
  • Windows XP: C:Documents and SettingsAll UsersApplication DataAVGAntivirusreport

Exchange Online Protection

Protect against spam and malware and maintain access to email during and after emergencies.

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Get enterprise-class reliability and protect against spam and malware, while maintaining access to email during and after emergencies. Exchange Online Protection provides a layer of protection features that are deployed across a global network of datacenters, helping you simplify the administration of your messaging environments.

Security and reliability

Exchange Online Protection provides advanced security and reliability to help protect your information.

  • Eliminate threats before they reach the corporate firewall with multi-layered, real-time anti-spam and multi-engine anti-malware protection.
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Stay in control

Maintain control over your environment while gaining email protection from Microsoft.

  • Manage and administer from the Exchange Administration Center—a single web-based interface.
  • Near real-time reporting and message trace capabilities provide insight into email environments by retrieving the status of any message that Exchange Online Protection processes.
  • Active content, connection, and policy-based filtering enables compliance with corporate policies and government regulations.
  • IT-level phone support 24 hours a day, 7 days a week, 365 days a year at no additional cost.

Easy to deploy and maintain

It’s easier than ever to protect your organization from external threats.

  • No hardware or software required to install, manage, and maintain, which minimizes up-front investment.
  • Get a predictable payment schedule through a subscription-based service for customers with an on-premises email deployment. Exchange Online Protection is also included in Exchange Online and any Office 365 plan that includes Exchange Online.
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